OPERATIONS & SOURCING

Đoàn Huỳnh
Hồng Tiên

Operations & Sourcing Lead  ·  Project operations & resources

Đoàn Huỳnh Hồng Tiên - Operations & Sourcing Lead at Chạm AI Agency
01 - About Đoàn Tiên

Solid logistics,
projects that run smoothly.

3+
Years in trade & logistics
2
Areas: Operations · Sourcing
5.5
IELTS · English

Đoàn Tiên holds a BA in International Business (Hoa Sen University), with a solid foundation in import-export, logistics and international trade documentation.

Through K-LINE Logistics Vietnam and Everich Vietnam, she mastered coordinating sea & air shipments, working with overseas agents, carriers and customs, controlling document sets (Invoice, Packing List, B/L, AWB, C/O) and advising on cost-optimal shipping plans.

At Chạm AI, Đoàn Tiên owns Operations & Sourcing - coordinating resources, managing vendors and optimizing costs so every project runs smoothly and on schedule.

02 - Core capabilities

The logistics behind a project.

Sourcing & vendors

Sourcing, negotiating and managing suppliers - balancing cost, quality and schedule for every project line item.

Import-export & documentation

Customs clearance, bills of lading and international document sets (Invoice, Packing List, B/L, AWB, C/O) - accurate and compliant.

Logistics coordination

Working with carriers & agents, tracking schedules, freight rates and shipments end to end - optimizing delivery time.

Client care & quoting

Advising, quoting and supporting international clients/partners - communicating in English and resolving issues quickly.

03 - Journey

Battle-tested foundations.

03/2017 - 05/2019 K-LINE Logistics Vietnam

Export Staff

Liaised with overseas agents, arranged export shipments by sea & air, quoted, cleared customs and controlled all documentation. Advised on optimal shipping plans, coordinated with operations & accounting, kept up with foreign trade law.

12/2016 - 03/2017 Everich Vietnam

Customer Service Staff

Contacted carriers & overseas agents to update rates, schedules and free-time for the Sales team; tracked and resolved import-export issues; produced weekly/monthly reports and managed documentation workflows.

Education
Hoa Sen University
BA in International Business
5.5
IELTS · English
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FAQ - Frequently asked questions

Quick questions about Đoàn Huỳnh Hồng Tiên?

Quick summary: Hồng Tiên is Chạm AI's Operations & Sourcing Lead - running project operations, resources, suppliers and logistics on an International Business foundation.

What does Hồng Tiên do at Chạm AI?

Operations and the supply chain: coordinating project timelines, working with suppliers and partners (construction, events, production) and managing logistics so every deliverable lands on time and on budget.

Why does this role matter for phygital projects?

Phygital projects have both a digital and a physical half - space construction, event equipment, brand materials. Without someone coordinating resources, the two halves drift apart; Tiên keeps them in sync.

What is her professional background?

International Business - the foundation for supplier negotiation, contract management and logistics. She is also the quality sign-off point for Chạm AI's event partner network.